Company Company
We founded Vindicia in 2003 to address the need for a strategic on-demand subscription billing solution for digital merchants. Over the ensuing years, our capabilities have broadened to support a wide variety of business models, from subscriptions, to micropayments, to freemium, and to supporting merchants who need virtual currency as well as usage-based billing.
Our integrated SaaS service is packaged in three offerings:
- CashBox lets merchants improve customer retention and maximize profit by enabling rapid implementation of best-of-breed subscription and one-time billing capabilities.
- CashBox StoreFront streamlines how digital merchants define new products, create promotions and special offers, and manage virtual catalogs, without the need for programming.The combination of CashBox and CashBox StoreFront provides a compelling solution for digital merchants to support the full customer acquisition, management, billing, and retention cycle.
- ChargeGuard allows merchants to control chargebacks and recover lost revenue through fraud screening, chargeback processing, disputing and prevention.
As a PCI Level 1 Services Provider and SSAE-16 (formerly SAS-70) audited company, we securely handle over 250,000 transactions a day for some of the largest customers in the digital world.
Vindicia is a privately held, venture-backed company.
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Management Team
In addition to deep backgrounds in digital content, subscriptions and security, Vindicia's management team also has a broad range of expertise in enterprise software, systems and SaaS.
- Gene Hoffman - Chairman & CEO
- Charles Breed - Vice President, Corporate and Business Development
- Mark Elrod - Executive Vice President, Engineering
- Kris Nagel - Senior Vice President, Worldwide Field Operations
- Mark Resnick - Chief Operating Officer and Chief Financial Officer
- Sanjay Sarathy - Senior Vice President, Marketing
- Doug Smith - Senior Vice President, Client Services
- Brett Thomas - CTO
Market Focus
Vindicia is focused on supporting and servicing merchants selling digital content and services. Example industries include software, online game publishing, dating, media, and online content.
Clients
We handle over 90 million transactions a year for some of the best known online brands, including Symantec, Intuit, deviantART, TransUnion, Outspark and Blizzard, to name just a few.
Partners
Vindicia partners with leading industry merchant processors such as Chase Paymentech, First Data, Global Collect, Litle, Merchant e-Solutions and PayPal to enable integration where needed and support best of breed billing solutions. Vindicia also works closely with all the major card associations and also belongs to and participates in a wide range of trade organization forums, such as those sponsored by the Merchant Risk Council and Direct Response Forum.
