Company

We founded Vindicia in 2003 to address the need for an on-demand subscription billing and chargeback management solution for online merchants. Over the past seven years, our capabilities have broadened to support a wide variety of business models, from subscriptions, to micropayments, to freemium, and to supporting merchants who need virtual currency as well as usage-based billing.

In addition, we've built key fraud-management capabilities into our products that span fraud screening and chargeback management, in order to maximize both subscription and one-time billing success for our customers.

Our integrated SaaS service is packaged as two offerings:

  • Vindicia CashBox lets merchants improve customer retention and maximize profit by enabling rapid implementation of best-of-breed subscription and one-time billing capabilities.
  • Vindicia ChargeGuard allows merchants to control chargebacks and recover lost revenue through fraud screening, chargeback processing, disputing and prevention.

As a PCI Level 1 Services Provider and SAS 70 Type II audited company, we securely handle over 230,000 transactions a day for some of the largest customers in the online world.

Vindicia is a privately held, venture-backed company.

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Management Team

In addition to deep backgrounds in digital content, subscriptions and security, Vindicia's management team also has a broad range of expertise in enterprise software, systems and SaaS.

Market Focus

Vindicia is focused on supporting and servicing merchants selling digital content and services. Example industries include consumer software, SaaS, online and MMO game publishers, dating, entertainment and media, financial services, online content, premium content, publishing, social networking, virtual worlds and other online communities.

Customers

We handle over 80 million transactions a year for some of the best known online brands, including Symantec, Intuit, deviantART, TransUnion, Outspark and Blizzard, to name just a few.

Partners

Vindicia partners with leading industry merchant processors such as Chase Paymentech, First Data, Global Collect, Litle, Merchant e-Solutions and PayPal to enable integration where needed and support best of breed billing solutions. Vindicia also works closely with all the major card associations and also belongs to and participates in a wide range of trade organization forums, such as those sponsored by the Merchant Risk Council and Direct Response Forum.

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