Products

Vindicia enables online merchants to increase customer retention, mitigate fraud losses and grow revenue via an integrated, on-demand solution that consists of three core services: billing, fraud screening, and chargeback management. Vindicia packages these capabilities in two product offerings:

• Vindicia CashBox incorporates all three components as part of a robust billing system.
• Vindicia ChargeGuard combines fraud screening and chargeback management to fight and manage fraud before and after a transaction.

Billing

Vindicia's billing system easily handles subscriptions or one-time transactions and supports various business models from virtual currencies to microtransactions. The nuances behind a subscription billing model, however, are where we offer the greatest value to our merchants. Maximizing customer acquisition and customer retention, while enabling global market expansion are just a few of the ways that Vindicia helps our merchants to build online revenue.

Vindicia processed over $1 billion in 2008 for our global merchants while maintaining 99.99+ % uptime. As a PCI Level 1 Services Provider and SAS 70 Type II audited company, Vindicia enables merchants to securely store customers' payment information while offloading the most difficult and costly aspects of compliance to our hosted infrastructure.

Fraud Management

Managing fraud in its various forms is a critical step to ensuring customer profitability for any digital merchant. Fraud management includes upfront fraud screening to remove obvious cases of true fraud as well as chargeback management to recover revenue from friendly fraud. Vindicia enables a merchant to define and optimize their fraud profile for their customers and business model. In addition, customer account information is linked to billing activity (including any fraudulent activity) which enables customer service to make decisions based on a complete customer profile.

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• Understand Vindicia's unique approach to subscription billing.