Vindicia Select helps companies with subscription and recurring revenue models retain customers longer. Using our patent-pending Advanced Retention Technology (ART™), Vindicia Select works with your existing billing system to dramatically reduce the churn caused by failed payment transactions. With Vindicia Select, you can:
Companies that offer digital goods and services on subscription and recurring plans can experience high failed transaction rates—between 15% and 30% are typical, depending on the sector. That means that you risk losing a large number of subscribers each billing cycle. These are customers who want to maintain a relationship with you. Payment card issues cause you to interrupt services. Often, customers don’t even realize what’s led to the problem, and you lose customers forever.
Vindicia Select is a SaaS solution that resolves failed payment transactions. Vindicia has been handling subscription and recurring revenue transactions for more than 10 years. Developed to apply the insights derived from the wealth of data in our network, Vindicia Select uses ART to analyze failed transactions, diagnose the issue, and fix the problem. The result: Vindicia Select resolves approximately 30% or more of failed transactions without inconveniencing the customer. Retention rates soar, improving customer lifetime value and returns on customer acquisition. And you keep customers connected to the services they’ve chosen, thereby enhancing customer satisfaction.
Vindicia Select is a noninvasive solution that works with virtually any billing system. Deploying Select requires minimal modification to existing systems and workflows. It requires little involvement from your IT team. Vindicia can get you started in days—not months. Your subscription and recurring revenue increases from the first day you use Vindicia Select.
Read the Vindicia Select Data Sheet to learn more.