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One tip for preventing churn: Make your customers feel like members

One tip for preventing churn: Make your customers feel like members

April 3, 2018 | Kevin Cancilla

Nonprofits use language that makes their donors feel integral to operations. Subscription...

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Why your subscription business must make canceling easy

Why your subscription business must make canceling easy

March 8, 2018 | Kevin Cancilla

A difficult cancellation experience harms businesses more than it helps them.

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4 key tips for improving the onboarding experience to prevent early churn

4 key tips for improving the onboarding experience to prevent early churn

February 26, 2018 | Kevin Cancilla

Subscription businesses must communicate their product's value and provide clear usage instructions...

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vMVPDs pick up millions of customers as pay-TV providers lose 1,300,000

vMVPDs pick up millions of customers as pay-TV providers lose 1,300,000

January 2, 2018 | Kevin Cancilla

The fortunes of legacy payTV providers are trending down as those of virtual OTT players have...

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One thing to consider when targeting niche streaming audiences

One thing to consider when targeting niche streaming audiences

December 18, 2017 | Kevin Cancilla

Inspired by Disney, many entertainment companies may decide to create their own subscription-based...

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Innovations are shaping the way consumers view major sporting events

Innovations are shaping the way consumers view major sporting events

December 11, 2017 | Kevin Cancilla

TV stations, telecoms and service providers are creating new ways for consumers to watch live...

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Why every subscription business should accept Apple Pay

Why every subscription business should accept Apple Pay

December 5, 2017 | Vindicia Team Blogs

Apple Pay usage is growing, and subscription businesses will be left behind if they don't integrate...

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Can subscriptions save a dying retail chain?

Can subscriptions save a dying retail chain?

November 20, 2017 | Kevin Cancilla

GameStop's subscription service gives customers more value than they've ever had.

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