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Subscription Billing Blog: 

Where the Subscription People Share Information. Join us.

Adapting customer service to the subscription billing landscape

Adapting customer service to the subscription billing landscape

July 20, 2017 | Kevin Cancilla

Subscription services shouldn’t overlook customer service. The right strategy re-engages subscribers, prevents churn and lead to better products.

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Apple launches Venmo competitor

Apple launches Venmo competitor

July 18, 2017 | Vindicia Team Blogs

Apple announced its move into the peer-to-peer payments space at its annual World Wide Developer Conference held in San Jose, California on June 5th.

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Is it best to bow out of the fight for online revenue?

Is it best to bow out of the fight for online revenue?

July 11, 2017 | Kevin Cancilla

Six sister U.K. weeklies removed editorial content from their websites to drive traffic to their social media pages. Was this the right move?

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What move should you make when subscribers leave?

What move should you make when subscribers leave?

July 5, 2017 | Kevin Cancilla

Active customer churn, especially in significant numbers, should compel companies to evaluate their engagement strategies.

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Revving up for the new revenue recognition guidelines

Revving up for the new revenue recognition guidelines

June 28, 2017 | Michael Isaacs

New accounting guidelines set by the FASB and IASB will change the way subscription businesses recognize revenue. 

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Why are Chinese consumers paying for content while Americans won't?

Why are Chinese consumers paying for content while Americans won't?

June 26, 2017 | Kevin Cancilla

Chinese subscription companies in all markets are thriving, and American ones want to emulate their success. 

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Media publications (and others) can improve subscriptions through podcasts

Media publications (and others) can improve subscriptions through podcasts

June 16, 2017 | Kevin Cancilla

Podcasts give a literal voice to a publication's most-read contributors. This provides another channel for publishers.

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Millennials are the biggest adopters of subscriptions. Here's how to approach them

Millennials are the biggest adopters of subscriptions. Here's how to approach them

June 6, 2017 | Vindicia Team Blogs

Millennials are the biggest consumers of subscription services. What about subscriptions appeals to them, and how can businesses market effectively?

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