Network Engineer

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Vindicia was named "One of the Top 50 Fastest Growing Tech Companies" by Silicon Review in 2017.

Vindicia is a SaaS financial-based company and a leader in our market space. Offering enterprise-class subscription and recurring billing solutions, we are a billing engine behind household name companies. Vindicia combines cutting-edge customer acquisition methods with advanced customer retention technologies, while maintaining unmatched scalability.

We are a part of Amdocs, a multinational company. Amdocs is a leading software and services provider. Amdocs and its 25,000 employees serve customers in over 85 countries.

About you

You have experience designing, building and supporting networking in a data center setting. You understand and have participated in maintaining, and/or implementing, various network topologies and architectures. You have a security mindset, continually maintaining environments to address new vulnerabilities and to keep all devices/systems current. You understand the principles for creating a network infrastructure that is scalable, fault tolerant, HA and secure, based on established industry and/or government security principles and guidelines.

You have a curiosity to understand the products and environment that the network supports, and understand how your decisions affect the business. You can engage with co-workers and business owners, understand requirements and transform them into networking solutions that achieve the requirements. 


As a network engineer, you will be contributing to the overall technical planning, designing, operations and maintenance of our network infrastructure environments. You will be responsible for supporting the company’s SaaS products. The network engineer will be responsible for the administration, installation, implementation, maintenance and support of network infrastructure.

You will also:

  • Support and maintain network/SAN infrastructure environments supporting virtual environments, storage, Linux servers and cloud
  • Perform upgrades and patch management while maintaining service levels
  • Work with operations team members, QA, and development teams including Linux system administrators, infrastructure engineers, network engineers and DBAs to ensure best-of-class infrastructure functionality and supportability
  • Work with management to develop and document methodologies for network/SAN capacity planning and resource monitoring to meet future infrastructure needs
  • Produce and maintain documentation
  • Anticipate and proactively handle issues before they turn into problems
  • Share information with peers and escalate issues to management when appropriate
  • Evaluate the environment and recommend network solutions to improve the stability and supportability of the infrastructure
  • Work with external vendors, participate in evaluating their offerings and finding the right solutions for improving the network infrastructure
  • Participate in on-call rotation and respond to monitoring system alarms, internal escalations, partner operation escalations and client calls on Sev-1/Sev-2 trouble tickets
  • Maintain highly secure network environments: defense, analysis of threats, intrusion detection, threat response

Technical knowledge and skills required

  • 7+ years professional network engineering experience
  • Experience using the following protocols, techniques, and technologies: VLANs, OSPF or EIRGP, BGP, ARP, NAT, IPv4/6, TCP, UDP, DNS, HTTP, SMTP, SSH, TFTP, Trunking, port-channel, LACP
  • Working knowledge of security best practices and intrusion detection
  • Experience with network tuning, packet capture analysis, security, IPSEC, TLS, SSL, PKI, IKE v1, IKE v2, tunnels, encapsulation, cipher suites
  • Experience administering and configuring firewalls, load balancers and Cisco technologies in enterprise data center environments
  • Experience managing networks in a data center setting
  • Experience with client VPNs and site-to-site VPN
  • Experience configuring and maintaining monitoring for network infrastructures
  • Experience troubleshooting Layer 4-7 networking problems such as TCP window size, buffer sizes, idle timeouts
  • Experience utilizing analysis tools such as WireShark/TCP dump

Preferred Qualifications

  • Experience building and maintaining highly available, fault tolerant, highly secure networking infrastructure environments available 24x7x365 and 99.99% or higher uptime
  • Experience implementing and maintaining WAN technologies including MPLS, CoS/QoS, BGP/metrics, and routing tables
  • Experience supporting 99.99%+ uptime for 24x7x365 available business critical customer facing infrastructure
  • Cisco Certified Network Professional (CCNP)
  • Experience with CiscoWorks or similar network management software
  • Experience with web application firewalls

Personal attributes

  • Self-motivated with ability to prioritize appropriately and proactively
  • Ability to work with minimal supervision and make collaborative decisions with peers while keeping management informed
  • Proactively identify problems that need attention, takes initiative to resolve them within our defined process and change management system
  • Orientation toward continuous improvement with the goal of never seeing the same problem twice
  • Strong time management, prioritization, problem solving, and analytical skills in a multi-tasking environment
  • Commitment to communicate, document, and teach others
  • Willingness to work outside of normal business hours as needed to complete maintenance, upgrades, and resolve unplanned impacts to the business
  • Excellent communication and collaboration skills with both customers and team members

We offer competitive salaries, a great working environment, and numerous other benefits. To apply send a cover letter and resume/CV in PDF format to Position will be working in San Mateo, CA USA.

Telecommuting and remote work not available for this position. USA citizens or GC holders only. Sponsorship not offered. No relocation assistance offered.