Senior Systems Administrator

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Vindicia was named "One of the Top 50 Fastest Growing Tech Companies" by Silicon Review in 2017.

Vindicia is a SaaS financial-based company and a leader in our market space. Offering enterprise-class subscription and recurring billing solutions, we are a billing engine behind household name companies. Vindicia combines cutting-edge customer acquisition methods with advanced customer retention technologies, while maintaining unmatched scalability.

We are a part of Amdocs, a multinational company. Amdocs is a leading software and services provider. Amdocs and its 25,000 employees serve customers in over 85 countries.

You will be part of a team that supports our Technical Operations team supporting our SaaS products. An essential part of this role will be your ability to learn how our SaaS applications work and how the components interact with the infrastructure.

Responsibilities include

  • Support, patch, and maintain Linux server and virtual machine environments
  • Support and maintain our infrastructure monitoring solution
  • Support, monitor, maintain storage environments
  • Configure file systems and LUNs/Volumes on hypervisors and Linux servers
  • Maintain and support cloud IaaS servers
  • Monitor infrastructure and SaaS products and solve issues
  • Perform upgrades and patch management while maintaining service levels
  • Work with team members including Linux system administrators, network engineers, and DBAs to ensure best-of-class functionality
  • Craft and maintain infrastructure documentation
  • Anticipate and proactively handle issues before they turn into problems
  • Share information with peers and raise issues to management when appropriate
  • Participate in on-call rotation

Technical knowledge and skills

  • Demonstrated Linux System Administration experience.
  • Experience working with virtualization/hypervisors.
  • Experience configuring Linux servers using enterprise SAN storage.
  • Experience implementing and supporting server, blade, and infrastructure systems.
  • Experience configuring monitoring against servers/hosts and web resources.
  • DNS and LDAP
  • Systems Admin level knowledge of Network Services (TCP/IP, DNS, SSH, SFTP, SMTP, LDAP).
  • Storage Infrastructure integration with servers (SAN, LUN, Provisioning).

Preferred knowledge and skills

  • Amazon AWS IaaS experience
  • Experience with KVM preferred
  • Experience in scripting languages such as Bash, Perl and/or Python
  • Experience with Red Hat Enterprise Linux (RHEL) 7
  • Experience supporting 99.99%+ uptime for 24x7x365 available business critical customer facing infrastructure
  • Storage admin experience
  • Experience with system administration in a large server environment (1000+ servers)
  • Experience in root cause analysis

Personal attributes

  • Self-motivated with ability to prioritize appropriately and proactively
  • Ability to work with minimal supervision and make reciprocal decisions with peers while keeping management informed 
  • Proven troubleshooting and triage skills
  • Proactively identify problems that need attention, takes initiative to resolve them within our defined process
  • Orientation toward continuous improvement with the goal of never seeing the same problem twice
  • Strong time management, prioritization, problem solving, and analytical skills in a multi-tasking environment
  • Commitment to communicate, document, and teach others
  • Willingness to work outside of normal business hours as needed to complete maintenance, upgrades, and resolve unplanned impacts to the business
  • Strong verbal and written social skills for both customers and team members

We offer competitive salaries, a great working environment, and numerous other benefits. To apply send a cover letter and resume/CV in PDF format to

Position will be working in San Mateo, CA USA.

Telecommuting and remote work not available for this position. USA citizens or GC holders only. Sponsorship not offered. No relocation assistance offered.