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Management team: our door is always open

The Vindicia management team has deep experience in building and leading successful companies in SaaS, enterprise subscription billing, consumer entertainment, and enterprise software markets.

Shiri Levi-Laor

Shiri Levi-Laor

Chief Operating Officer (COO) | Vindicia

Shiri Levi-Laor

Shiri Levi-Laor

Chief Operating Officer (COO) | Vindicia

As a seasoned business leader, Shiri has a 20-year track record of success in global strategy, operations, product, and technology, with a focus on SaaS solutions in the enterprise space. Shiri spent 7 years at Salesforce, where she served as the Global Vice President leading the Customer Success Strategy and Operations teams worldwide. Prior to that, she spent 8 years at SAP, where she held various roles including Software Architect, Product Management Lead, and Customer Success Director. Shiri is also serving as an advisor to startups.

Rima Khoury

Rima Khoury

Head of R&D | Vindicia

Rima Khoury

Rima Khoury

Head of R&D | Vindicia

With more than 21 years of experience in software development, Rima brings a strong focus on technology, creativity and innovation. She has worked at Vindicia for 11 years and is a technology patent holder for Vindicia Retain. In addition to Vindicia, Rima has worked for large companies such as eBay and American Express, as well as innovative startups. She enjoys solving difficult problems and delivering scalable, reliable, end-to-end solutions. Rima holds a B.S degree in Computer Science and an A.S. degree in Math and Business.

Madhu Vasu

Madhu Vasu

Head of Product | Vindicia

Madhu Vasu

Madhu Vasu

Head of Product | Vindicia

Madhu is a seasoned product management executive with over 20 years of experience in product management, technology and partnerships. She has a successful track record of building products, delivering customer value and closing complex sales deals. As SVP of product at FIS, she spearheaded the strategy and vision for banking as a service and embedded finance. Prior to FIS, Madhu was the global Vice President of Product at Marqeta where she was responsible for card issuing and customer experiences. At Marqeta, Madhu scaled the product teams and accelerated product velocity prior to the IPO. She has held leadership positions at Visa and Mastercard where she led product development teams and launched several successful initiatives like Apple Pay. Madhu has also been an investor and advisor to startups in the fintech space.

Michal Kleiner Peretz

Michal Kleiner Peretz

Head of People | Vindicia

Michal Kleiner Peretz

Michal Kleiner Peretz

Head of People | Vindicia

With over a decade of experience, Michal is a senior human resource professional with a proven track record of success in supporting leadership teams and driving organizational growth. Michal has a strong background in talent recruitment, onboarding, organizational development, employee relations, and leadership coaching. Previously, she held senior HR roles at tech companies such as Qualcomm and Intel. Michal holds an MBA in Strategic Management of Human Resources and a BA in Psychology and Human Resources from the University of Haifa.

Jesus Luzardo

Jesus Luzardo

VP, Global Head of Sales

Jesus Luzardo

Jesus Luzardo

VP, Global Head of Sales

As an international technology industry veteran, Jesus brings over 30 years of experience in commercial, marketing, strategy, operations and technology roles. Prior to Vindicia, Jesus was Head of Marketing for Amdocs in the Caribbean and Latin America region, driving marketing to significantly expand Amdocs’ sales pipeline. Before Amdocs, he was Head of Sales for Utiba (acquired by Amdocs in 2014), focusing on mobile financial services. His experience includes two years as Head of Corporate/B2B and CCO at Cable & Wireless, and 15 years with Motorola. He lives by Vince Lombardi’s motto: “Perfection is not attainable, but if we chase perfection we can catch excellence.” Jesus holds an MBA from Universidad del Zulia (Venezuela), a B.S. in Electronic Engineering from Universidad Rafael Urdaneta (Venezuela), and Advanced Management certifications from Kellogg Institute of Management and IESE (Universidad de Navarra, Spain).

Zvi Udler

Zvi Udler

Chief Information Officer | Vindicia

Zvi Udler

Zvi Udler

Chief Information Officer | Vindicia

Zvi brings over 25 years of engaged and committed experience in the field of software development and management to Vindicia. Before joining the Vindicia team, he served at Amdocs as both Head of Engineering and Operations and Head of Managed Services. At Amdocs he supervised several teams negotiating project management and developing enterprise software. He also worked at the Israeli division of Motorola within its telecommunications billing department. Zvi continuously emphasizes that a blend of strong talent and determined engagement is key to operational success and delivery of quality products.

Rubi Cohen

Rubi Cohen

Head of Marketing | Vindicia

Rubi Cohen

Rubi Cohen

Head of Marketing | Vindicia

Rubi Cohen leads marketing for Vindicia. Previously, Rubi worked at Amdocs, Vindicia’s parent company, where he held key marketing responsibilities heading the global digital marketing domain, introducing a successful online footprint, and impacting the global brand reach. With over a decade of marketing and strategic experience in creative brand building, marketing communications, creating and activating data-driven marketing organizations, Rubi brings a track record in developing marketing strategies that bring to life both internal and external organizational goals, articulating a unique competitive edge, boosting growth, and elevating business revenue and performance for tech and SaaS companies.

Jonathan Barrios

Jonathan Barrios

Chief Information Security Officer | Vindicia

Jonathan Barrios

Jonathan Barrios

Chief Information Security Officer | Vindicia

Jonathan is a seasoned veteran with over 30 years of experience in the information security and compliance field. He manages Vindicia’s security, contractual, legal, and regulatory requirements, keeping a broad vision and sound strategy development at the forefront of his approach. Previously, Jonathan served as Head of Information Security at Amdocs. Before that, was Head of Information Security and Compliance for Utiba. Throughout his career, Jonathan has consistently demonstrated his commitment to ensuring the highest levels of security and compliance.

Ofer Agai

Ofer Agai

Head of Product Support & Services | Vindicia

Ofer Agai

Ofer Agai

Head of Product Support & Services | Vindicia

With over 25 years of experience, Ofer leads Vindicia’s product support and services. Prior to Vindicia, he served as director of managed services at Amdocs, where he held end-to-end responsibilities for development and support services for wireline billing for Tier 1 US-based telcos. Ofer thrives in a dynamic environment and encourages excellence, teamwork, and world-class customer support. He holds a BS degree in Computer Science from the Technion Israel Institute of Technology.

Naga Gande

Naga Gande

Head of Solution and Delivery | Vindicia

Naga Gande

Naga Gande

Head of Solution and Delivery | Vindicia

Naga is results-driven technology specialist responsible for the delivery and integration of the Vindicia Retain SaaS platform into client ecosystems. He has more that 19 years’ experience in digital transformations, integrating cutting-edge solutions for top-tier clients across the globe. Previously, he worked at Amdocs delivering technology solutions in multiple domains, including telco, media, cable, and FinTech. Naga’s passion for technology innovation and pursuit of excellence consistently results in successful integrations and partnerships with clients and stakeholders. Naga holds a master’s degree in computer applications with specialization in industrial management.

Sandip Umrotkar

Sandip Umrotkar

Head of Customer Success | Vindicia

Sandip Umrotkar

Sandip Umrotkar

Head of Customer Success | Vindicia

With over 20 years of expertise in customer success, software development, sales, and management consulting, Sandip is a thought leader committed to the "Customer First" approach. He shapes customer-centric organizations and specializes in Cloud Strategy, Digital Transformation. Sandip has led customer life cycles for enterprises such as Microsoft and innovative startup SaaS solutions, ensuring customers experience growth and achieve business value.

Randy Paddy

Randy Paddy

Head of Solution Engineering | Vindicia

Randy Paddy

Randy Paddy

Head of Solution Engineering | Vindicia

With over 17 years of expertise in the subscription and payments industry, Randy is a maestro at igniting revenue, optimizing operational efficiency, and amplifying customer satisfaction. His proven accomplishments at Recurly, Chargebee, and Zuora resonate throughout his career, as he expertly guides sales and solution teams to consistently exceed expectations. Randy's deep knowledge of digital transformations, revenue lifecycles, and agile monetization strategies empowers him to navigate complex challenges with a pragmatic and results-driven approach, ensuring recurring businesses thrive.

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