FAQs

Vindicia Select

Elevate Customer Retention. Build Longer Term Customer Lives

Vindicia Select

Large digital businesses often perform an excellent job of enhancing customer lifetime values through proven customer retention techniques. However, even the best-managed companies can’t take advantage of 80 million credit cards and 120 million customer accounts to provide deep insight into why a transaction fails.

Vindicia Select is specifically designed for larger digital businesses that want to keep their existing billing infrastructure, but seek a no-risk approach to overcoming customer payment failures.

Vindicia Select uses our ART Advanced Retention Technology™ system  to analyze your failed transactions, compares them with best practices across our Vindicia client network — one that has processed over $6 billion — and applies this knowledge to your failed transactions.

We then “hand back” these successful transactions to your billing engine, so you can reap the benefits of increased retention. Clients typically see a success rate of 30-40% on their previously failed transactions once integrating Vindicia  Select.

On a monthly subscription service, you can often double your customer lifetime value. This is critical because these customers want to use your service and are not ones who have actively opted out.

Vindicia Select analyzes different data to determine whether a transaction will successfully go through: partial authorization status, processor error code results, BIN knowledge, and more. Since we understand what transactions have the highest likelihood of success, there is also minimal impact to your chargeback volumes or rate, and we’ll fight those that are submitted on your behalf

Vindicia is offering a complimentary trial of Vindicia billing solutions to qualified companies. We will process up to three days of recently declined transactions and deposit the rescued revenues into your account automatically. The last time we ran this trial, we recovered $50,000 on behalf of a client in a single day.

"We chose Vindicia Select to help us retain more customers and increase our long-term growth potential. We were highly encouraged by the results of our Vindicia Trial and are incorporating it into our product line." John Danaher, President. TransUnion Interactive.

Learn more about the Business Functions solved by Vindicia Select