Vindicia Subcsribe FAQs

The subscription-based economy demands that your business quickly respond to changes in the marketplace.


To succeed, you must be able to embrace new business models and add or change territories on the fly. Further, you must understand who your best customers are and how to keep them.

Vindicia Subscribe is a billing platform specifically designed to enhance your customer acquisition efforts, maximize customer retention and expand your business exponentially and globally. Vindicia Subscribe enhances customer acquisition and increases customer retention by 10 to 15%, while providing 99.99% reliability on a massive scale.

Digital businesses gain access to industry insights and best practices through our Vindicia Client Network, with over 6 billion transactions processed, 147 million customer accounts, and 143 million credit cards.

A successful digital business starts with your ability to acquire customers. Acquiring and converting them to paying users is often challenging.  Vindicia Subscribe gives you the capability and flexibility to change business models or create hybrid models as needed. With built in campaign and offer management capabilities, Vindicia Subscribe lets you quickly change pricing, introduce new bundle plans, add a free trial, and reach new audiences through coupons or promotion codes.

While customer acquisition is the starting point for success, customer retention is the true indicator of predictable revenue and lasting profitability. Vindicia products combine our ART Advanced Retention Technology™ system with Account Updater to minimize customer churn and increase revenue.

Vindicia Subscribe keeps your customers

With Vindicia Subscribe, you can quickly lower customer churn by enabling customers to change their subscription preferences via upgrades, side grades, and down grades, or by letting customers choose the plan they want or need instead of cancelling. Understanding your customer when they do choose to cancel is a vital part of the exit path, as is an understanding of when to remarket to them if and when they do leave. With the correct customer information and the appropriate retention and promotional offers, your business has the best opportunity to create longer-term customer lives.

Superior customer acquisition and retention leads to increased revenue but can also lead to increased systems complexities. Vindicia Subscribe removes these issues with proven reliability and scale, all while maintaining the highest PCI Level 1 and SSAE-16 services provider standards.