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Subscription and Recurring Billing Career Opportunities with Vindicia

Join the team that’s designing the future of the subscription economy.

Career Opportunities in Subscription & Recurring BillingAre you looking for a career that combines innovative technology with out-of-the-box thinking? Do you thrive in a creative, fast-paced environment? If so, you need to take a closer look at career opportunities at Vindicia.

Our mission is to connect people to the digital services they love and companies to the revenues they need. We help digital companies acquire more customers and keep them longer. Our clients include leading brands like the NFL, NBA, NASCAR Digital Media, DirecTV, Next Issue Media, Vimeo, Intuit, Carbonite, TransUnion Interactive, Bloomberg, and more.

We’re recognized globally as an industry leader in SaaS-based subscription billing and customer retention solutions. In fact, we were recently ranked as the number one billing software solution by Business-Software.com, and recognized as a “Top 100 Promising Tech Companies” by CIOReview magazine. 

As a private company, we offer competitive salaries, stock options, a great working environment, and numerous other benefits. So check out our job openings and see where you might fit in the future of the subscription economy.

 
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Engineering

IT Operations

Senior Network Engineer

Send Digital Resume to: it-jobs@vindicia.com

Vindicia is hiring an additional Operations team member with heavy network focus to join a team responsible for 24/7/365 uptime of a SaaS infrastructure requiring experience with Linux servers and willingness to learn and perform system admin tasks once the Company’s new network architecture is build out. This will be an excellent opportunity for a candidate who wants to branch out from switch and routing and gain experience on SaaS/Cloud architecture.

Skills You Should Possess

  • Cisco ASR-1000 series routers
  • Cisco ASA 5510/5520/5550/5585-X firewall and IPS/IDS
  • Cisco 4510R core switch
  • Bonus: Experience with Juniper SRX1400/3400 series security gateway

What You’ll Be Doing

  • Play a role with the lead network engineer for complex network projects and networked software
  • Cooperate in designing and rolling out the Company’s new platform (this is mainly a single site network with many requirements already defined moving from Cisco and Juniper core and ToR switches to Cisco and Juniper security gateways and IPS/IDS modules)
  • Responsible for network build out and upgrades
  • Works both independently and in a team to identify major system changes that are needed in order to meet business objectives
  • Works closely with system partners to integrate hardware and software products into new product development
  • Works independently to design and develop highly complex projects for both new systems and existing systems
  • Responsible for system performance and system design for assigned projects
  • Participate in 24/7 on-call rotation as part of the Ops team
  • Works extensively with management to develop system designs that meet the business objectives
  • Mid-Peninsula office location with some travel to South Bay and Las Vegas colocations

What You Need to Bring to the Table

  • Minimum – Cisco CCNP or CCNA with extensive work experience
  • Experience with Cisco ASA 5510/5520/5550/5585-X firewall and SSM/SSP IPS/IDS
  • Experience with Cisco and Juniper switches and firewalls
  • Must be an expert in Network Engineering methodologies and design
  • Must have strong written and oral communication skills
  • Must be available to travel (less than 10%)

Bonus Points!

  • Previous experience in a SaaS or Cloud Base company with 99.99%+ uptime SLA
  • Experience working for a B to B company

Sales

Vindicia Sales Director, Western Region

Location: Southern California

Send Digital Resume to: sdr_100213@vindicia.com

Join Vindicia and be part of the team that is designing the future of the subscription economy. At Vindicia, science meets art, and high tech means more than just bits and bytes. We want to revolutionize how products can be personalized and delivered to the consumer. Smart risk taking and out-of-the-box thinking are encouraged. Do you thrive in a creative, fast-paced environment? We offer collegial culture, challenging projects, and excellent compensation and benefits.

Responsibilities:

  • Strategic enterprise sales, managing all aspects of the sales cycle at the C-level
  • Effective pipeline management, crisp execution to closure, and navigation of long-term sales opportunities
  • Command of the assigned territory through plan execution to achieve and exceed quota
  • Grow and expand opportunities in the region through professional network and partner relationships
  • Effective internal resource management and communication to deliver compelling solution presentations
  • Documentation of sales activities and forecast management in CRM

Desired Skills and Experience:

  • Minimum 8 years enterprise software sales experience with a consistent history of quota attainment
  • Experience with ERP/CRM and general understanding of the SaaS model
  • History with enterprise billing or payment processing a plus
  • Comfortable articulating the Vindicia value proposition in front of both technical/non-technical audiences
  • Self-starter, persistent, resilient and motivated to earn
  • Bachelors degree or equivalent
EMEA Sales Development Manager

Location: Southern UK

Send Digital Resume to: sdr_100213@vindicia.com

At Vindicia our mission is to connect people to the services they love and the companies to the revenues they need. We increase customer lifetime value by enabling subscription businesses to acquire, retain and expand their customer base exponentially and globally.

Job Description:

Vindicia is looking for an energetic, enthusiastic, well-organized team player to join our marketing team. This individual will spend much of the day on the phone prospecting, managing inbound and outbound calls qualifying prospect buyers.

Key Responsibilities:

  • Generate sales-ready leads through a combination of cold calling, following up on nurturing marketing campaigns, and prompt response to inbound inquiries
  • Schedule meetings with target accounts
  • Manage inbound leads process
  • Outbound calls to targeted accounts
  • Understand Vindicia’s offerings and effectively map the prospects needs to the solution
  • Enter, update, and maintain daily activity and prospect information into Salesforce.com
  • Achieve and exceed monthly quotas and objectives
  • Work closely with sales and marketing team members to achieve company goals
  • Align workflow and sales objectives with field account managers
  • Follow up on campaigns and provide detailed feedback on the success of each campaign
  • Ensure that all new leads are processed within agreed upon SLAs
  • Schedule meetings within targeted accounts and qualified prospects

Requirements:

  • Dynamic, high energy person with a minimum of 1-3 years of successful sales development experience (e.g., roles SDRs, BDRs, LDRs) in the enterprise B2B or B2C software and/or services market
  • SaaS/Cloud-based technology experience a plus
  • Demonstrated success of working independently with a proven track record of prospecting and achieving monthly goal attainment (e.g., meet or exceed SAL targets)
  • Proven success of contributing target account penetration strategies with field sales
  • Experience working in an environment that is measured by having secured a high volume of qualified meetings for the field sales
  • Strong organizational skills with ability to manage time, territory and resources effectively
  • Superb communications skills with ability to consultative demonstrate products highlighting benefits/advantages/features
  • Self-directed, a quick study and an enthusiastic team player
  • Detail and results-oriented who works well under pressure
  • Excellent interpersonal and presentation skills
  • Degree preferred but not required

Key Skills and Qualifications:

  • Excellent oral and written communication skills
  • Demonstrated self-starter
  • Demonstrable, consistent, over-achievement of targets
  • An innate hunger for personal and company success combined with a great personality
  • Solid understanding of web, enterprise, and SaaS technologies
  • Ability to change priorities quickly, and capacity to handle multiple tasks

The position is located in Southern UK. No relocation available and sourcing candidates directly, principals only.

Senior Solutions Engineer – West

Location:  Los Angeles, CA Metro Area

Send Digital Resume to: sdr_100213@vindicia.com

We are looking for an experienced outside Solutions Engineer with a high level of personal drive, outstanding technical communication skills, action-oriented personality, ability to think “outside the box,” and excellent presentation skills. Vindicia offers a hosted solution that combines recurring billing, fraud management, and PCI compliance capabilities to help online digital goods merchants maximize the lifetime value of their customer base. If you are interested in a professional Solutions Engineering position with incredible potential for income growth in an expanding business, this may be the opportunity for you.

Exceptional skills in presentation and verbal communication are a must to be considered for this role. As part of the interview process, you will be asked to present to the interviewing team.

Key Responsibilities:

  • Effectively demonstrate the key functional aspects of Vindicia product offerings (CashBox and Select) and communicate the business value of the Vindicia solution set
  • Drive the technical conversation and communicate to technical and non-technical audiences the value of CashBox
  • Builds relationships with reps, engineers and end-users to secure orders
  • Schedule and make technical presentations, ensuring accurate and professional presentations
  • Provide Solutions Engineering support to internal departments as required

Requirements:

  • Ability to identify and quantify “value” and define what that means for our clients
  • 5 years functional experience as a Sales/Solutions Engineer working with ENTERPRISE customers a must
  • Applications engineering or project engineering experience is preferable
  • Web-based application experience a definite highlight – SOAP-based API and SaaS model understanding
  • Previous experience in supporting end users required
  • Technical aptitude a must – a technical generalist who learns quickly will excel in this role
  • Exceptional communication skills, both oral and written
  • Must possess an outgoing and dynamic personality
  • Previous experience in the payments/billing space is strongly preferred
  • Must be available to travel in the region roughly 50% of the time

Additional Skills Desired:

  • Prior experience in a digital media solutions role
  • Experience with online video technologies, ad serving solutions and web analytics

Benefits:

Vindicia offers a full range of benefits, including health and vision care with subsidized dependent coverage, stock options, and a company 401(K) including a company match component.

 

Business Intelligence

Reports Specialist

Send Digital Resume to: dw-jobs@vindicia.com

Vindicia is seeking a knowledgeable Reports Specialist to develop reports in Jaspersoft against our data warehouse. You’ve got a good eye for report design using dimensional data sources. You’re able to speak to the complexities that Jaspersoft adds to the mix and how to turn them to your advantage. You’ll be getting in at an early stage of the authoring phase of the project so this is a chance for you to do things correctly from the beginning for once.

You have used Jaspersoft enough to know when to develop using an Ad-hoc report and when you need to go the Domains and Topics route. You’re not afraid to venture beyond the GUI and you’ve done your share of server troubleshooting. Linux is not a foreign concept for you and at some point you’ve had to muck about with jar files trying to get everything just right. You’ve even had to create support tickets to resolve troublesome issues. You’ve got most of the skills below but we are willing to help you develop the ones you’re still working on.

The Report Specialist is a full time position that will report to our headquarters in Redwood City, CA.

Responsibilities:

  • Build reports against our data warehouse
  • Provide realistic estimates of feasibility and effort required for new reports
  • Work with our BI Architect to understand our data model
  • Make recommendations based on your experiences modeling data
  • Suggest new extensions to our ODS to facilitate new reports
  • Prioritize assignments and work to deadlines

Requirements:

  • 2+ years using Jaspersoft or another report authoring tool to design and publish reports
  • Proven experience collecting requirements from business users and turning them into actionable report specifications
  • Some experience with programming and development in Eclipse-based Java environments
  • Excellent interpersonal and communication skills

Skills:

  • Actively troubleshoot Java environments such as Jaspersoft, Tomcat, Eclipse etc
  • Native SQL speaker
  • Use of Javascript and/or JQuery to enhance reports
  • Operate in a software development environment using agile methodologies for quick turnaround of multiple iterations
  • Familiarity with:

             – Datastores: Hadoop, Couchbase, Oracle, MySQL
             – Other data tools: Talend, Jasper, Tableau
             – Data Warehousing: star/snowflake/facts/dimensions/Kimball

Business Development

Channel and Partner Alliances Manager

Send Digital Resume to: cbreed@vindicia.com

Job Description:

As the Vindicia Channel and Partner Alliances Manager, you will identify and develop new sales opportunities from existing strategic partners of Vindicia. You will maintain ongoing partner relations and be responsible for the discovery of qualified sales opportunities with Vindicia’s eCommerce and OTT partners.

Key responsibilities will be to ensure Vindicia account executive engagement and to always look to increase Vindicia’s awareness within the partner organization. Other key responsibilities will be to measure and track key metrics such as channel-led opportunities, training session, reviews, etc.

The Channel and Partner Alliances Manager reports to Business Development with a dotted line into the SVP of Worldwide Sales.

Job Responsibilities:

  • Establish productive, professional relationships with key personnel in assigned partner accounts
  • Meet assigned targets for qualified sales opportunities and “hand-off” to the Vindicia Sales Executive
  • Proactively lead joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
  • Proactively assess, clarify, and validate partner needs on an ongoing basis

The Channel Manager must sell through partner organization to ensure partner compliance with our agreements in the spirit of the relationship. Also, identify, grow and drive new channel relationships in certain verticals or regions.

Partner Performance Tracking and Assessments: Define and track performance criteria for channel partners. Establish guidelines and metrics to measure channel partners’ success and actively review business plans monthly or quarterly.

Operational Review: Review partner operations to identify opportunities for improvements with the partner or enhancements to our partner program.

Channel Enablement: Work with marketing to develop, design and execute effective channel marketing programs, including promoting awareness of programs, training, providing updates, and soliciting feedback and input from channel partners. Responsible to ensure partners are kept informed of channel marketing communications including announcements, product releases, and program and partner information. Ensure that we are aligned to provide the necessary training and support – which may include both pre- and post-sales training and support. Ensure channels are enabled through development and delivery of comprehensive education programs. Ensure a level of technical and product competence among all channel partners and advocate changes to the partner program to support this. Play a key role in channel partner events.

Desired Skills and Experience:

Basic Qualifications

  • 5+ years’ experience in eCommerce, payments, billing with demonstrated experience in working with partners
  • Bachelor’s degree in Business or related field
  • Proven ability in implementing successful cross-functional programs and business processes
  • Strong understanding of channel marketing and strategies
  • Solid analytical and business modeling skills
  • Ability to understand and articulate Vindicia solution value proposition to channel partners
  • Excellent communication and presentation skills
  • Creative problem solver; able to make trade-offs and link execution with strategy
  • Ability to innovate and influence staff and management at all levels
  • Willingness to travel

Marketing

Product Marketing Manager

Send Digital Resume to: sdr_100213@vindicia.com

Join Vindicia and be part of the team that is designing the future of the subscription economy. At Vindicia, science meets art, and high tech means more than just bits and bytes. We want to revolutionize how products can be personalized and delivered to the consumer. Smart risk taking and out of the box thinking are encouraged! Do you thrive in a creative, fast-paced environment? We offer collegial culture, challenging projects, and excellent compensation and benefits. And we have snacks too …..

We are looking for a rock star Product Marketing Guru. You will have worldwide responsibility for product marketing and an opportunity to put your mark on a rapidly evolving market place. Your inquiring, customer oriented mind will translate insights into new, compelling messaging, content, and programs. Your customer-oriented content will wow and be showcased at events, campaigns, web, and social media. One of your key customer groups is our fabulous our sales team. You will partner with our sales teams and jointly craft impactful and tools to both drive and accelerate customer acquisition. You will become an expert and spokesperson for Vindicia.

This position is based in our headquarters in Redwood Shores and reports directly to our SVP of Marketing. This is a growth position.

Key Job Responsibilities:

Message Platform: You will have a “why does the customer care attitude that will ruthlessly anchor your messaging. Your style is succinct, compelling, well written and descriptive. Overused marketing bingo words like “robust” set your teeth on edge.

Story Telling: Develop “stories” using PowerPoint and other tools to deliver exceptional visuals that align with the buying cycle and provide context versus hard core (boring) product pitches.

Offer Creation:
Subscription billing paired with big data analytics is still a nascent market place where you will expand your horizon, be encouraged to continuously think outside the box to incorporate partnerships and service offerings to create complete offers. You will drive the development and implementation of unique and innovative products and services that address the wants and needs of defined target audience.

Demand Generation Program Design:
Work with a team of innovative marketing professionals to devise strategies, design programs and tactics that will drive pipeline growth. Creates customer segmentation analysis and recommendations, including identification of potential customers, prioritization of groups to address, and understanding customer behaviors and needs.

Sales Enablement:
Work hand in hand with our stellar sales team with to make sure they have what they need to knock it out of the park! (presentations, cheat sheets, solution briefs, etc)

Market Research:
Have an inquiring mind and intellectual curiosity and the ability to leverage internal and external sources to find facts on our industry and keep abreast of trends in our target markets . Leads and interprets marketing research related to strategic direction of company, including conduct of quantitative and qualitative research, such as focus groups and brand tracking studies.

Requirements

  • 4 to 6 years of experience in product marketing, marketing strategy, demand generation or promotion. MBA preferred.
  • Direct experience in the payments space is a bonus.
  • Experience in driving Product Marketing for Analytics, CRM, ERP, pricing, or related software is highly desired.
  • New Media/Web 2.0 Skills/Computer Skills: Able to use latest technology to create compelling content that can be published via social media channels including blogs, video, Facebook, Twitter, YouTube, forums, wikis and social networks. Rockstar capabilities in PowerPoint, Excel, Word, and Google apps.
  • Cross-Functional Management and Influencing Skills: Ability to credibly influence and manage across, and up and down functions is vital.
  • Multi-Tasking, Organization and Presentation Skills: Ability to be organized and keep lots of diverse activities moving forward at the same time. Exceptional presentation skills. Strong presence with executive audiences.
  • Travel: 10-15%travel to events, meetings, and speaking engagements.