Vindicia subscription billing and recurring payment solutions takes subscription billing to new levels. Vindicia CashBox combines cutting-edge customer acquisition methods with advanced customer retention technologies, while maintaining unmatched scalability and 99.99% up-time. Vindicia has processed more than $6 billion globally and generates over $90 million in annual incremental revenue for clients. Our clients include TransUnion Interactive, Intuit, Activision Blizzard, IAC, Bloomberg, Vimeo and Next Issue Media.
Vindicia is experiencing exponential growth, we are looking for people who are self-starters, enjoy working in a dynamic and fast-paced environment, and recognize the value of working in teams to accomplish a goal. As a private company, Vindicia offers competitive salaries, stock options, and numerous other benefits.
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Vindicia is seeking a highly motivated Senior Software Engineer who has significant experience designing and implementing complex applications. You will be responsible for writing server-side code with occasional front-end responsibilities. You will recommend and implement changes to the software that will enable us to optimize, scale and grow.
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Vindicia is seeking an outgoing, curious, and disciplined Quality Assurance Engineer to work in a fast paced development environment. You are a thorough, articulate, and accomplished problem solver, capable of troubleshooting complex software application defects. Your attention to detail is second to none.
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Vindicia is hiring an additional Operations team member with heavy network focus to join a team responsible for 24/7/365 uptime of a SaaS infrastructure requiring experience with Linux servers and willingness to learn and perform system admin tasks once the Company’s new network architecture is build out. This will be an excellent opportunity for a candidate who wants to branch out from switch and routing and gain experience on SaaS/Cloud architecture.
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Vindicia is seeking a hands-on Technical Account Manager in our professional services organization. The successful candidate will be responsible for leading named strategic accounts and additional portfolio accounts from pre-sales engagement through implementation and into post-live support. This position requires someone with hands-on technical/ architectural skills as well as industry knowledge and business savvy. This is a key role, and reports directly to the Vice President of Professional Services.
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Vindicia is seeking a versatile Technical Support Engineer. If you’re out of school looking for a job- stay tuned, you’ll be next, but this role isn’t for you. The successful candidate for this role will have already held a technical support position in a technical support organization. It is still a hands-on role.
So who is a good fit for this role? Someone who is technically skilled, but also understands the processes in a technical support team. You should be hands-on, and have demonstrated that you understand what it takes to support a mission-critical application that our customers depend on. Our on-demand billing is critical for our customers, including industry leaders like Symantec, Yahoo!, Blizzard (World of Warcraft), Cryptic Studios, SpeedDate, and many more. We process over $2B in billings annually, so we’re in the spotlight for each of our merchants.
You’ll need to work with customers and our internal engineering team to diagnose issues. You will have to balance being an advocate for the customer with the reminder that you also represent all of Vindicia to the outside world. You’ll do all of this while helping define the way the Technical Support team should develop and grow. Your prior experience means you understand the processes and best practices that will enable Vindicia Technical Support to grow and thrive in our mission. By the way, technical support is a detail oriented job. Be sure to include the word waterfall in the subject of your email so we know you read the entire description of this role.
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At Vindicia our mission is to drive revenue uplift and increase customer lifetime value by enabling subscription businesses to acquire, retain and expand their customer base exponentially and globally.
Vindicia is looking for an energetic, enthusiastic, well-organized team player to join our marketing team. This individual will spend much of the day on the phone prospecting, managing inbound and outbound calls qualifying prospect buyers.
Vindicia, the true leader in enterprise-class subscription billing, was recently ranked the Number One billing software solution on the market by Billing Software.com.
*The position is located in Redwood City, CA. No relocation available and sourcing candidates directly, principals only.
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Join Vindicia and be part of the team that is designing the future of the subscription economy. At Vindicia, science meets art, and high tech means more than just bits and bytes. We want to revolutionize how products can be personalized and delivered to the consumer. Smart risk taking and out-of-the-box thinking are encouraged. Do you thrive in a creative, fast-paced environment? We offer collegial culture, challenging projects, and excellent compensation and benefits.
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Vindicia is seeking a knowledgeable Reports Specialist to develop reports from our new data warehouse. We’ve partnered with IBM to use Congos for data authoring and presentation which means you’ll need to know your way around such tools as Report Studio and Framework Manager.
You’ve got a good eye for report design including master-detail reports using dimensional data sources. You’re able to speak to the complexities Cognos adds to the mix and how to turn them to your advantage. You’ll be getting in at an early stage of the project so this is a chance for you to do things correctly from the beginning for once.
You’re not afraid to venture beyond Cognos Connection and you’ve done your share of server troubleshooting. Linux is not a foreign concept for you and at some point you’ve had to muck about with jar files trying to get everything just right so Cognos can start. You’ve even had to create support tickets with IBM to resolve troublesome issues. You’ve got most of the skills below but we are willing help you develop the ones you’re still working on.
– RDBMS: Oracle, MySQL
– Other datastores: Hadoop, Couchbase
– Other data tools: Talend , Archiva, Jasper, Crystal, Informatica
– Data Warehousing: star/snowflake/facts/dimensions/Kimball
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As the Vindicia Channel and Partner Alliances Manager, you will identify and develop new sales opportunities from existing strategic partners of Vindicia. You will maintain ongoing partner relations and be responsible for the discovery of qualified sales opportunities with Vindicia’s eCommerce and OTT partners.
Key responsibilities will be to ensure Vindicia account executive engagement and to always look to increase Vindicia’s awareness within the partner organization. Other key responsibilities will be to measure and track key metrics such as channel-led opportunities, training session, reviews, etc.
The Channel and Partner Alliances Manager reports to Business Development with a dotted line into the SVP of Worldwide Sales.
The Channel Manager must sell through partner organization to ensure partner compliance with our agreements in the spirit of the relationship. Also, identify, grow and drive new channel relationships in certain verticals or regions.
Partner Performance Tracking and Assessments: Define and track performance criteria for channel partners. Establish guidelines and metrics to measure channel partners’ success and actively review business plans monthly or quarterly.
Operational Review: Review partner operations to identify opportunities for improvements with the partner or enhancements to our partner program.
Channel Enablement: Work with marketing to develop, design and execute effective channel marketing programs, including promoting awareness of programs, training, providing updates, and soliciting feedback and input from channel partners. Responsible to ensure partners are kept informed of channel marketing communications including announcements, product releases, and program and partner information. Ensure that we are aligned to provide the necessary training and support – which may include both pre- and post-sales training and support. Ensure channels are enabled through development and delivery of comprehensive education programs. Ensure a level of technical and product competence among all channel partners and advocate changes to the partner program to support this. Play a key role in channel partner events.
Join Vindicia and be part of the team that is designing the future of the subscription economy. At Vindicia, science meets art, and high tech means more than just bits and bytes. We want to revolutionize how products can be personalized and delivered to the consumer. Smart risk taking and out of the box thinking are encouraged! Do you thrive in a creative, fast-paced environment? We offer collegial culture, challenging projects, and excellent compensation and benefits. And we have snacks too …..
We are looking for a rock star Product Marketing Guru. You will have worldwide responsibility for product marketing and an opportunity to put your mark on a rapidly evolving market place. Your inquiring, customer oriented mind will translate insights into new, compelling messaging, content, and programs. Your customer-oriented content will wow and be showcased at events, campaigns, web, and social media. One of your key customer groups is our fabulous our sales team. You will partner with our sales teams and jointly craft impactful and tools to both drive and accelerate customer acquisition. You will become an expert and spokesperson for Vindicia.
This position is based in our headquarters in Redwood Shores and reports directly to our SVP of Marketing. This is a growth position.
Message Platform: You will have a “why does the customer care attitude that will ruthlessly anchor your messaging. Your style is succinct, compelling, well written and descriptive. Overused marketing bingo words like “robust” set your teeth on edge.
Story Telling: Develop “stories” using PowerPoint and other tools to deliver exceptional visuals that align with the buying cycle and provide context versus hard core (boring) product pitches.
Subscription billing paired with big data analytics is still a nascent market place where you will expand your horizon, be encouraged to continuously think outside the box to incorporate partnerships and service offerings to create complete offers. You will drive the development and implementation of unique and innovative products and services that address the wants and needs of defined target audience.
Demand Generation Program Design:
Work with a team of innovative marketing professionals to devise strategies, design programs and tactics that will drive pipeline growth. Creates customer segmentation analysis and recommendations, including identification of potential customers, prioritization of groups to address, and understanding customer behaviors and needs.
Work hand in hand with our stellar sales team with to make sure they have what they need to knock it out of the park! (presentations, cheat sheets, solution briefs, etc)
Have an inquiring mind and intellectual curiosity and the ability to leverage internal and external sources to find facts on our industry and keep abreast of trends in our target markets . Leads and interprets marketing research related to strategic direction of company, including conduct of quantitative and qualitative research, such as focus groups and brand tracking studies.