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Subscription and Recurring Billing Career Opportunities with Vindicia

Join the team that’s designing the future of the subscription-based economy.

Career Opportunities in Subscription & Recurring BillingAre you looking for a career that combines innovative technology with out-of-the-box thinking? Do you thrive in a creative, fast-paced environment? If so, you need to take a closer look at career opportunities at Vindicia.

Our mission is to connect people to the digital services they love and companies to the revenues they need. We help digital companies acquire more customers and keep them longer. Our clients include leading brands like the NFL, NBA, NASCAR Digital Media, DirecTV, Next Issue Media, Vimeo, Carbonite, TransUnion Interactive, Bloomberg, and more.

We’re recognized globally as an industry leader in SaaS-based subscription billing and customer retention solutions. In fact, we were recently ranked as the number one billing software solution by Business-Software.com, and recognized as a “Top 100 Promising Tech Companies” by CIOReview magazine. 

As a private company, we offer competitive salaries, stock options, a great working environment, and numerous other benefits. So check out our job openings and see where you might fit in the future of the subscription-based economy.

 
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Sales

Sales Development Representative – LATAM Region, based in South Florida (for the right candidate, open to Argentina, Brazil, Mexico City)

Send Digital Resume to: sdr_100213@vindicia.com

At Vindicia, our mission is to drive revenue uplift and increase customer lifetime value by enabling subscription businesses to acquire, retain and expand their customer base exponentially and globally.

Job Description:

Vindicia’s global operations have expanded into Latin America and we are looking for an energetic, enthusiastic, well-organized team player to join our Latin American team. Based in South Florida (for the right candidate, open to Argentina, Brazil, Mexico City), this multi-lingual individual will spend much of the day on the phone prospecting, emailing, and managing inbound and outbound calls qualifying prospective buyers. As part of our global SDR team, reporting to the director of marketing you’ll partner with the LATAM area VP helping to identify new prospects throughout the region. More on LATAM expansion here.

Key Responsibilities:

  • Generate sales-ready leads through a combination of calling, emailing, following up on nurturing marketing campaigns, and prompt response to inbound inquiries
  • Schedule meetings with target accounts
  • Manage inbound leads process
  • Make outbound calls to targeted accounts
  • Understand Vindicia’s offerings and effectively map the prospects needs to the solution
  • Enter, update, and maintain daily activity and prospect information into Salesforce.com
  • Achieve and exceed monthly quotas and objectives
  • Work closely with sales and marketing team members to achieve company goals
  • Align workflow and sales objectives with field account managers
  • Follow up on campaigns and provide detailed feedback on the success of each campaign
  • Ensure that all new leads are processed within agreed upon SLAs
  • Schedule meetings within targeted accounts and qualified prospects

Requirements:

  • Multilingual. Native Spanish speaking is essential or competency equivalent. Portuguese speaking is a bonus. Fluent English and or ESL. (Preference for multilingual candidates with mastery of Spanish, Portuguese and English)
  • Superb communication skills with ability to consultatively demonstrate products, highlighting benefits/advantages/features—both verbally and in written form
  • Dynamic, high energy person with a minimum of 1-3 years of successful sales development experience (e.g., SDR, BDR, LDR roles) in the enterprise B2B or B2C software and/or services markets. SaaS/cloud-based technology/industry experience a plus
  • Demonstrated success of working independently with a proven track record of prospecting and achieving monthly goal attainment. (e.g., meet or exceed SAL targets)
  • Proven success in contributing target account penetration strategies with field sales      
  • Experience working in an environment that is measured by securing a high volume of qualified meetings for field sales
  • Strong organizational skills with ability to manage time, territory and resources effectively
  • Self-directed, a quick study and an enthusiastic team player
  • Detail and results-oriented who works well under pressure
  • Excellent interpersonal and presentation skills
  • College degree preferred but not required

Key Skills and Qualifications:

  • Excellent oral and written communication skills
  • Demonstrated self-starter
  • Demonstrable, consistent, over-achievement of targets
  • An innate hunger for personal and company success combined with a great personality
  • Solid understanding of web, enterprise, and SaaS technologies
  • Ability to change priorities quickly, and capacity to handle multiple tasks
  • Limited travel to LATAM region supporting marketing events and programs

Position Benefits:

  • Great benefits: health care, dental, vision, life insurance, 401(K)
  • Remote position

Vindicia is the true leader in enterprise-class subscription billing. At Vindicia, it’s all about connecting consumers to the subscriptions they love, and businesses to the revenue they need.

*The position is located in South Florida/Miami region, FL. No relocation available and sourcing candidates directly, principals only.

Sales Development Representative – APAC Region, based in Singapore

Send Digital Resume to: sdr_100213@vindicia.com

At Vindicia, our mission is to drive revenue uplift and increase customer lifetime value by enabling subscription businesses to acquire, retain and expand their customer base exponentially and globally.

Job Description:

Vindicia’s global operations have expanded into Asia Pacific and we are looking for an energetic, enthusiastic, well-organized team player to join our APAC team. Based in Singapore, this individual will spend much of the day on the phone prospecting, emailing, and managing inbound and outbound calls to qualify prospective buyers. As part of our global SDR team reporting to the director of marketing, you’ll partner with the APAC area VP helping to identify new prospects throughout the region. More on APAC expansion here.

Key Responsibilities:

  • Generate sales-ready leads through a combination of calling, emailing, following up on nurturing marketing campaigns, and prompt response to inbound inquiries
  • Schedule meetings with target accounts
  • Manage inbound leads process
  • Make outbound calls to targeted accounts
  • Understand Vindicia’s offerings and effectively map the prospect’s needs to the solution
  • Enter, update, and maintain daily activity and prospect information into Salesforce.com
  • Achieve and exceed monthly quotas and objectives
  • Work closely with sales and marketing team members to achieve company goals
  • Align workflow and sales objectives with field account managers
  • Follow up on campaigns and provide detailed feedback on the success of each campaign
  • Ensure that all new leads are processed within agreed upon SLAs
  • Schedule meetings within targeted accounts and qualified prospects

Requirements:

  • Fluent English and/or ESL. Preference for multilingual candidates
  • Superb communications skills with ability to consultatively demonstrate products highlighting benefits/advantages/features—both verbally and in written form
  • Dynamic, high energy person with a minimum of 1-3 years of successful sales development experience (e.g., SDR, BDR, LDR roles) in enterprise B2B or B2C software and/or services markets – SaaS/cloud-based technology/industry experience a plus
  • Demonstrated success in working independently with a proven track record of prospecting and achieving monthly goals (e.g., meet or exceed SAL targets)
  • Proven success in contributing target account penetration strategies with field sales      
  • Experience working in an environment that is measured by securing a high volume of qualified meetings for field sales
  • Strong organizational skills with ability to manage time, territory and resources effectively
  • Self-directed, a quick study and an enthusiastic team player
  • Detail and results-oriented who works well under pressure
  • Excellent interpersonal and presentation skills
  • College degree preferred but not required

Key Skills and Qualifications:

  • Excellent oral and written communication skills
  • Demonstrated self-starter
  • Demonstrable, consistent, over-achievement of targets
  • An innate hunger for personal and company success, combined with a great personality
  • Solid understanding of web, enterprise, and SaaS technologies
  • Ability to change priorities quickly, and capacity to handle multiple tasks
  • Limited travel to APAC region supporting marketing events and programs

Position Benefits:

  • Great benefits: health care, dental, vision, life insurance
  • Remote position

Vindicia is the true leader in enterprise-class subscription billing. At Vindicia, it’s all about connecting consumers to the subscriptions they love, and businesses to the revenue they need.

*The position is located in Singapore. No relocation available and sourcing candidates directly, principals only.

Senior Solutions Engineer – West

Location:  Los Angeles, CA Metro Area

Send digital resume to: sdr_100213@vindicia.com

We are looking for an experienced outside Solutions Engineer with a high level of personal drive, outstanding technical communication skills, action-oriented personality, ability to think “outside the box,” and excellent presentation skills. Vindicia offers a hosted solution that combines recurring billing, fraud management, and PCI compliance capabilities to help online digital goods merchants maximize the lifetime value of their customer base. If you are interested in a professional Solutions Engineering position with incredible potential for income growth in an expanding business, this may be the opportunity for you.

Exceptional skills in presentation and verbal communication are a must to be considered for this role. As part of the interview process, you will be asked to present to the interviewing team.

Key Responsibilities:

  • Effectively demonstrate the key functional aspects of Vindicia product offerings (CashBox and Select) and communicate the business value of the Vindicia solution set
  • Drive the technical conversation and communicate to technical and non-technical audiences the value of CashBox
  • Builds relationships with reps, engineers and end-users to secure orders
  • Schedule and make technical presentations, ensuring accurate and professional presentations
  • Provide Solutions Engineering support to internal departments as required

Requirements:

  • Ability to identify and quantify “value” and define what that means for our clients
  • 5 years functional experience as a Sales/Solutions Engineer working with ENTERPRISE customers a must
  • Applications engineering or project engineering experience is preferable
  • Web-based application experience a definite highlight – SOAP-based API and SaaS model understanding
  • Previous experience in supporting end users required
  • Technical aptitude a must – a technical generalist who learns quickly will excel in this role
  • Exceptional communication skills, both oral and written
  • Must possess an outgoing and dynamic personality
  • Previous experience in the payments/billing space is strongly preferred
  • Must be available to travel in the region roughly 50% of the time

Additional Skills Desired:

  • Prior experience in a digital media solutions role
  • Experience with online video technologies, ad serving solutions and web analytics

Benefits:

Vindicia offers a full range of benefits, including health and vision care with subsidized dependent coverage, stock options, and a company 401(K) including a company match component.

 

Sales Director, Channel and OEM Sales

Send digital resume to: sdr_100213@vindicia.com

Have you ever subscribed to a premium online service on your computer or tablet? Perhaps to watch your favorite TV programs, films and videos, listen to new music, or read the latest of your preferred publications? If so, you have probably already experienced Vindicia.

Vindicia keeps customers connected to the subscription services they value and companies connected to the subscription revenues they rely on. By bringing enterprise-class innovation to consumer-facing subscription billing and commerce, we help digital companies acquire more customers and keep them by making payments seamless, secure and easy.

Vindicia has processed more than $25 billion globally and generates over $130 million in annual incremental revenue for clients. Clients include BBC Worldwide, DIRECTV, Telstra, Vimeo, Next Issue Media, NBA, NFL, NASCAR, Chelsea FC and more.

Working at Vindicia is fast-paced, fun and challenging. We thrive on innovation and collaboration. It’s an exciting time to be at Vindicia right now and this is your chance to join an aggressive growth company that’s set on a course for major market dominance.

With the expansion of our Channel and OEM operations, this role has been created to develop and service strong demand for our solutions in all of our industry sectors. Come join our team and help shape the future of premium subscription services.

What you will do:

  • Work closely with Vindicia Sales and Business Development to identify and win new and add-on business with targeted major channel and OEM partners on a global basis
  • Manage the partner sales process in conjunction with our direct field sales teams to ensure delivery against key performance metrics, with a strong emphasis on new business sales and channel sell through
  • Develop and maintain an opportunity pipeline through a combination of cold calling, e-mail/social media campaigns and market knowledge/intelligence
  • Engage at all levels of organizations from board-level down, driving discovery meetings and presentations at an executive level
  • Position Vindicia solutions through value-based selling, business case definition, ROI analysis, references and analyst insight
  • Negotiate pricing and contractual terms to close sales as required
  • Effectively influence and motivate internal cross-functional team members to drive sales success
  • Accurately forecast sales opportunities and deliver revenue accordingly
  • Report directly to the SVP Worldwide Field Operations

Requirements:

  • At least 5 years of enterprise solutions sales experience, preferably with a B2B SaaS offering
  • Payments, billing, and credit/debit card ecosystem experience preferred
  • Well-rounded, well-trained, and well-tested business professional who has exceptional sales skills and relevant experience
  • Able to demonstrate a track record of outstanding sales achievement and business development activities
  • Relevant experience in working with partners to sell high-value enterprise software solutions, ideally business applications
  • Demonstrable track record of sales over achievement against targets with a successful history of net partner and channel new business sales
  • Credibility at all levels and evidence of building strong relationships internally and with the customer
  • Understands the business and technical challenges of payments-oriented businesses
  • Bachelors degree or equivalent in Business, Marketing, Computing or related field is a plus.

About You:

  • You’re passionate about selling and doing whatever you can to help businesses succeed
  • You have significant experience building successful channel and OEM programs from initial sale through to partner enablement, co-marketing, and operational reporting/measurement
  • You are a relentless hunter, always driving to seek out, develop and win new business
  • You particularly enjoy the challenges of a pre-IPO organization with its fast-paced and evolving environment
  • As a self-starter, you’re self-motivated and can work independently and remotely to achieve agreed goals and targets
  • You’re able to travel to prospective client and partner premises, often at short notice, to conduct face-to-face meetings as required

If this sounds like you, then please go ahead, apply, and come work in the future at Vindicia.

Business Intelligence

Reports Specialist

Send digital resume to: dw-jobs@vindicia.com

Vindicia is seeking a knowledgeable Reports Specialist to develop reports in Jaspersoft against our data warehouse. You’ve got a good eye for report design using dimensional data sources. You’re able to speak to the complexities that Jaspersoft adds to the mix and how to turn them to your advantage. You’ll be getting in at an early stage of the authoring phase of the project so this is a chance for you to do things correctly from the beginning for once.

You have used Jaspersoft enough to know when to develop using an Ad-hoc report and when you need to go the Domains and Topics route. You’re not afraid to venture beyond the GUI and you’ve done your share of server troubleshooting. Linux is not a foreign concept for you and at some point you’ve had to muck about with jar files trying to get everything just right. You’ve even had to create support tickets to resolve troublesome issues. You’ve got most of the skills below but we are willing to help you develop the ones you’re still working on.

The Report Specialist is a full time position that will report to our headquarters in Redwood City, CA.

Responsibilities:

  • Build reports against our data warehouse
  • Provide realistic estimates of feasibility and effort required for new reports
  • Work with our BI Architect to understand our data model
  • Make recommendations based on your experiences modeling data
  • Suggest new extensions to our ODS to facilitate new reports
  • Prioritize assignments and work to deadlines

Requirements:

  • 2+ years using Jaspersoft or another report authoring tool to design and publish reports
  • Proven experience collecting requirements from business users and turning them into actionable report specifications
  • Some experience with programming and development in Eclipse-based Java environments
  • Excellent interpersonal and communication skills

Skills:

  • Actively troubleshoot Java environments such as Jaspersoft, Tomcat, Eclipse etc
  • Native SQL speaker
  • Use of Javascript and/or JQuery to enhance reports
  • Operate in a software development environment using agile methodologies for quick turnaround of multiple iterations
  • Familiarity with:

             – Datastores: Hadoop, Couchbase, Oracle, MySQL
             – Other data tools: Talend, Jasper, Tableau
             – Data Warehousing: star/snowflake/facts/dimensions/Kimball

Marketing

Product Marketing Manager

Send digital resume to: sdr_100213@vindicia.com

Join Vindicia and be part of the team that is designing the future of the subscription-based economy. At Vindicia, science meets art, and high tech means more than just bits and bytes. We want to revolutionize how products can be personalized and delivered to the consumer. Smart risk taking and out of the box thinking are encouraged! Do you thrive in a creative, fast-paced environment? We offer collegial culture, challenging projects, and excellent compensation and benefits. And we have snacks too …..

We are looking for a rock star Product Marketing Guru. You will have worldwide responsibility for product marketing and an opportunity to put your mark on a rapidly evolving market place. Your inquiring, customer oriented mind will translate insights into new, compelling messaging, content, and programs. Your customer-oriented content will wow and be showcased at events, campaigns, web, and social media. One of your key customer groups is our fabulous our sales team. You will partner with our sales teams and jointly craft impactful and tools to both drive and accelerate customer acquisition. You will become an expert and spokesperson for Vindicia.

This position is based in our headquarters in Redwood Shores and reports directly to our SVP of Marketing. This is a growth position.

Key Job Responsibilities:

Message Platform: You will have a “why does the customer care attitude that will ruthlessly anchor your messaging. Your style is succinct, compelling, well written and descriptive. Overused marketing bingo words like “robust” set your teeth on edge.

Story Telling: Develop “stories” using PowerPoint and other tools to deliver exceptional visuals that align with the buying cycle and provide context versus hard core (boring) product pitches.

Offer Creation:
Subscription billing paired with big data analytics is still a nascent market place where you will expand your horizon, be encouraged to continuously think outside the box to incorporate partnerships and service offerings to create complete offers. You will drive the development and implementation of unique and innovative products and services that address the wants and needs of defined target audience.

Demand Generation Program Design:
Work with a team of innovative marketing professionals to devise strategies, design programs and tactics that will drive pipeline growth. Creates customer segmentation analysis and recommendations, including identification of potential customers, prioritization of groups to address, and understanding customer behaviors and needs.

Sales Enablement:
Work hand in hand with our stellar sales team with to make sure they have what they need to knock it out of the park! (presentations, cheat sheets, solution briefs, etc)

Market Research:
Have an inquiring mind and intellectual curiosity and the ability to leverage internal and external sources to find facts on our industry and keep abreast of trends in our target markets. Leads and interprets marketing research related to strategic direction of company, including conduct of quantitative and qualitative research, such as focus groups and brand tracking studies.

Requirements

  • 4 to 6 years of experience in product marketing, marketing strategy, demand generation or promotion. MBA preferred.
  • Direct experience in the payments space is a bonus.
  • Experience in driving Product Marketing for Analytics, CRM, ERP, pricing, or related software is highly desired.
  • New Media/Web 2.0 Skills/Computer Skills: Able to use latest technology to create compelling content that can be published via social media channels including blogs, video, Facebook, Twitter, YouTube, forums, wikis and social networks. Rockstar capabilities in PowerPoint, Excel, Word, and Google apps.
  • Cross-Functional Management and Influencing Skills: Ability to credibly influence and manage across, and up and down functions is vital.
  • Multi-Tasking, Organization and Presentation Skills: Ability to be organized and keep lots of diverse activities moving forward at the same time. Exceptional presentation skills. Strong presence with executive audiences.
  • Travel: 10-15%travel to events, meetings, and speaking engagements.

Engineering

Software Engineer in Test

Send digital resume to: qaeng2015@vindicia.com

Vindicia is seeking an outgoing, curious, and disciplined Software Engineer in Test to work in a fast paced development environment. You are a thorough, articulate, and accomplished problem solver, capable of troubleshooting complex software application defects. Your attention to detail is second to none.

As a Software Engineer in Test, You Will:

  • Interface with developers and product managers to develop robust test scripts and bug reports assessing quality
  • Design, implement, review, and maintain automated test cases, test tools, automated regression, and data-driven tests
  • Develop, modify, and execute software test strategies
  • Perform white box and black box testing to ensure the highest level of product quality
  • Participate in troubleshooting and triaging of issues with internal teams to drive towards root cause identification and resolution
  • Create and manage bug reports, ensuring they are clearly communicated to the team and addressed in a timely, thorough, and satisfactory manner
  • Participate in product design reviews

Requirements:

  • Extensive experience with Object Oriented Perl, Linux and/or UNIX derivatives
  • BS in Engineering or similar degree or equivalent work experience
  • Familiarity with databases – the ideal candidate should be able to generate complex database queries
  • 3-to-5 years developing automated tests, procedures, and plans
  • Experience automating functional UI, SOAP, and RESTful web services
  • Thorough knowledge of software development life cycle and QA processes
  • Strong analytical skills
  • Excellent interpersonal and communication skills

Additional Qualifications:

  • Java, C#, PHP or  .NET experience
  • Payments industry experience

Product Management

Product Support Manager

Send digital resume to: product-jobs@vindicia.com

Join Vindicia and be part of the team that is designing the future of the subscription-based economy. At Vindicia, science meets art, and high tech means more than just bits and bytes. We want to revolutionize how products can be personalized and delivered to the consumer. Smart risk taking and out-of-the-box thinking are encouraged. Do you thrive in a creative, fast-paced environment? We offer collegial culture, challenging projects, and excellent compensation and benefits. And we have snacks too…

Are you passionate about building great things? Driven to make good products better? Come join the Product Management team at Vindicia. The Product Management team plans and directs the complete product development lifecycle, from defining product vision to gathering and prioritizing requirements, working with engineering, sales, marketing and support to ensure that all our goals are reached.

The Product Support Manager will serve as the subject matter expert on the current functions of Vindicia® CashBox® and Select™ products and will direct product development efforts to fix problem areas, optimize performance, and improve usability.

Key Responsibilities:

  • Investigate, triage and resolve issues with the CashBox and Select products
  • Monitor and analyze client and partner issues for feedback and bug-related trends
  • Lead intake and issue review sessions with key stakeholders
  • Identify confusion from bugs, develop solutions and advise the Sales, Services, and Technical Support teams to accomplish the client’s desired outcome
  • Partner with Technical Support, Services, Pre-Sales, and Marketing to drive up product quality and understanding of product usage — working closely with Marketing and technical writers to ensure product documentation is compelling and useful
  • Communicate known issues to the client-facing internal team members
  • Lead analysts in complex investigations to improve user and developer experience on the platform
  • Inform, influence, and execute new product development and maintenance strategies using sound analysis to support your positions
  • Develop and lead end-to-end projects for addressing key product problem areas and continuous improvement enhancements
  • Coach and mentor Technical Support, Services, and training on successfully using the product and evangelizing it’s features

Requirements:

  • Excellent communication skills (fluency in English)
  • BA/BS degree with 3+ years product management and/or technical support experience
  • Highly motivated and hard-working with ability to think clearly under pressure, both individually and in team environment
  • Strategic thinker with strong analytical and creative problem-solving skills
  • Demonstrated ability to develop and present business cases and lead meetings
  • Ability to rapidly assess, analyze and resolve complicated issues, and distill that complexity into simple and concise communication
  • Strong analytical skills, with experience solving ambiguous problems using data and providing practical business insights
  • Strong understanding of SQL or Excel skills
  • Working knowledge of SOAP and RESTful web services (API)
  • Strong understanding of software development, especially the development lifecycle and basic coding design principles (understanding any popular coding language a big plus)