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Subscription Billing Blog: 

Where the Subscription People Share Information. Join us.

Payment Services Directive 2

New Regulation for Authenticating EU Payments to Take Effect in September 2019

May 22, 2019 | Vindicia Team Blogs

Payment Services Directive 2 (PSD2) is a new regulation that applies to subscription businesses located or acting in the EU.

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OTT – Running to Stand Still?

Guest Blog: OTT – Running to Stand Still?

May 8, 2019 | Vindicia Team Blogs

It feels as if we are in both a mature and growth phase of the OTT media market at one and the same time.

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Vindicia's Customer Success teams work with our clients to optimize their subscription billing solutions.

How Customer Success Solves Subscription Billing Concerns

April 24, 2019 | Uri Gurevitz

Transitioning to a subscription billing model may seem daunting, but Vindicia's Customer Success teams provide the expertise to get it right.

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Passive Churn and the Customer Experience

Passive Churn and the Customer Experience

March 26, 2019 | Kevin Cancilla

A cautionary tale that businesses ought to take a lesson from — bad experiences multiplied across the customer base can be seriously damaging.

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Credit card problems

Guest Blog: Cancellation Due to Credit Card Problems Huge Issue for SVOD Industry

March 19, 2019 | Vindicia Team Blogs

nScreenMedia's Colin Dixon on new study: “Keep My Customer” – Why Consumers Subscribe to, Stay with, Cancel, and Come Back to Online Video Services.

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Subscription-based businesses must minimize customer churn as much as possible to maximize revenue.

8 Ways to Counter Churn and Increase Customer Retention

March 7, 2019 | Kevin Cancilla

Reducing churn rates and increasing customer retention is the formula for sustained success in the subscription market.

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Understanding credit card merchant fees: What are you paying for and who are you paying?

Understanding Credit Card Merchant Fees: What Are You Paying for and Who Are You Paying?

February 26, 2019 | Michael Greco

Learn about the credit card ecosystem, terms and charges in order to deal with the players you must engage with – and how to get the best deal.

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Look to the data when setting a price.

How to Price a Subscription Service: What Goes into Setting the Best Price?

February 19, 2019 | Kevin Cancilla

Data is the bedrock on which price and business decision-making takes place.

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