Blog

Subscription Billing Blog: 

Where the Subscription People Share Information. Join us.

Vindicia's Customer Success teams work with our clients to optimize their subscription billing solutions.

How Customer Success Solves Subscription Billing Concerns

April 24, 2019 | Uri Gurevitz

Transitioning to a subscription billing model may seem daunting, but Vindicia's Customer Success teams provide the expertise to get it right.

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Passive Churn and the Customer Experience

Passive Churn and the Customer Experience

March 26, 2019 | Kevin Cancilla

A cautionary tale that businesses ought to take a lesson from — bad experiences multiplied across the customer base can be seriously damaging.

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Credit card problems

Guest Blog: Cancellation Due to Credit Card Problems Huge Issue for SVOD Industry

March 19, 2019 | Vindicia Team Blogs

nScreenMedia's Colin Dixon on new study: “Keep My Customer” – Why Consumers Subscribe to, Stay with, Cancel, and Come Back to Online Video Services.

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Subscription-based businesses must minimize customer churn as much as possible to maximize revenue.

8 Ways to Counter Churn and Increase Customer Retention

March 7, 2019 | Kevin Cancilla

Reducing churn rates and increasing customer retention is the formula for sustained success in the subscription market.

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Understanding credit card merchant fees: What are you paying for and who are you paying?

Understanding Credit Card Merchant Fees: What Are You Paying for and Who Are You Paying?

February 26, 2019 | Michael Greco

Learn about the credit card ecosystem, terms and charges in order to deal with the players you must engage with – and how to get the best deal.

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Look to the data when setting a price.

How to Price a Subscription Service: What Goes into Setting the Best Price?

February 19, 2019 | Kevin Cancilla

Data is the bedrock on which price and business decision-making takes place.

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hidden growth image

The Hidden Growth in Subscription Services and How to Unlock It

February 7, 2019 | Adrian Jenkins

The best subscription businesses employ a variety of techniques to avoid passive churn.

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billboard

Forrester Study Evaluates Increased Revenue and Retention of Vindicia Select

January 31, 2019 | Kevin Cancilla

Forrester Study: The Total Economic Impact of Vindicia Select examines the potential ROI that enterprises may realize by deploying Vindicia Select.

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