Expertise that matters.

Meet the Vindicia Management Team

The Vindicia management team has deep experience in building and leading successful companies in the SaaS, enterprise subscription billing, consumer entertainment, and enterprise software markets. The team’s experience spans companies such as eMusic, CoreMetrics, NetDynamics, Portal Software, PGP, and other market leaders.

Kris Nagel

Kris Nagel

Chief Executive Officer | Vindicia

  • Kris Nagel

    Kris Nagel

    Chief Executive Officer | Vindicia

    Kris has 20 years of sales, sales management and executive experience, providing organizational leadership in the enterprise software and telecommunications industries. He has extensive experience in the billing and customer care market including senior management positions with Portal Software and CSG Systems. Prior to joining Vindicia, Kris was vice president of sales at Mu Security and SS8 Networks where his responsibilities included overall management of the global sales force and channel partners for each company. Previously he had held positions of increasing importance in sales management, culminating in his appointment as vice president and general manager of the Americas for Portal Software. Kris began his career at Apple Computer and has also held sales and sales management positions at Traverse Networks and CSG Systems.

Mark Elrod

Mark Elrod

Executive Vice President of Engineering | Vindicia

  • Mark Elrod

    Mark Elrod

    Executive Vice President of Engineering | Vindicia

    Prior to founding Vindicia, Mark served as Vice President of Engineering and Business Development for ETP, Inc. and was a co-founder of LiquidMetal Consulting, providing time-critical engineering design and development resources to online media companies. Before LiquidMetal, Mark was a founding member and technical lead for FreeAmp.org, a non-profit, open-source media development organization sponsored by eMusic. Mark came to eMusic from PGP/Network Associates where he led the Windows client development for their flagship encryption product after joining the team through the merger of PGP and PrivNet, an Internet privacy software company, where he was co-founder, Director and Vice President of Engineering.

Brett Thomas

Brett Thomas

Chief Technology Officer | Vindicia

  • Brett Thomas

    Brett Thomas

    Chief Technology Officer | Vindicia

    Before Vindicia, Brett was Executive Vice President of Technology for eMusic, joining Gene shortly after the company was founded. While at eMusic, Brett led a team of sixty-five employees and oversaw the technical integration of several geographically diverse enterprises utilizing multiple platforms. Brett has been a professional software developer since 1989, and has management, contract and technical experience through roles at Network Associates, PGP, NCR, MCI and IBM. Brett has particular expertise in the design and implementation of high transaction volume e-commerce systems, large-payload download infrastructures, conversion of paper documents to electronic formats, encryption and security.

Doug Smith

Doug Smith

Senior Vice President, Customer Success | Vindicia

  • Doug Smith

    Doug Smith

    Senior Vice President, Customer Success | Vindicia

    Doug has over 20 years of experience in technology development and professional services in enterprise software and telecommunications. His primary areas of focus are professional services practice development and enterprise-scale integration strategy. Prior to joining Vindicia, Doug was responsible for technology assessment and product portfolio strategy for Openwave Systems in the Office of the CTO. Before Openwave, Doug was a regional CTO for Portal Software, where he led relationships with strategic accounts in both professional services and product technology. He also drove the company's product shift from Internet billing into the telecom carrier market. Previously Doug worked in Accenture's telecommunications practice, delivering billing and customer care platforms for major clients both domestically and internationally. Doug also has also led technology development at several early-stage start-ups. Doug has a Bachelor of Science degree in Computer Science from Purdue University.

Jack Bullock

Jack Bullock

Senior Vice President of Sales | Vindicia

  • Jack Bullock

    Jack Bullock

    Senior Vice President of Sales | Vindicia

    Jack brings 25 years of sales and sales management experience to Vindicia. Prior to joining Vindicia, he was senior vice president of digital commerce sales for Pitney Bowes, where his responsibilities included overall management of the global sales organization. Jack has extensive experience in enterprise software, including senior management positions with Infor and Vitria. Jack began his career at Oracle and has also held sales and sales management positions at Forte Software. Jack holds a Master of Business Administration degree from University of Colorado and a B.S. in Computer Information Systems from Missouri State University.

Mike Judge

Mike Judge

Vice President of Product Management | Vindicia

  • Mike Judge

    Mike Judge

    Vice President of Product Management | Vindicia

    Mike has 20 years of experience in managing software development, concentrating on billing and communications services for consumer-facing businesses. Prior to joining Vindicia in 2011, Mike held leadership roles in sales engineering, customer success and project management for a variety of companies, including Switchfly, Qwest Communications, and Accenture. He has focused on delivering mission-critical SaaS services to world-class companies since 2006. Mike got his start in technology project management after serving as an Infantry officer in the U.S. Army. He holds a Bachelor of Science degree in Mathematics from Santa Clara University.

Roy Barak

Roy Barak

Head of Finance | Vindicia

  • Roy Barak

    Roy Barak

    Head of Finance | Vindicia

    With over a decade of experience in the financial planning and analysis aspects of the IT and telecommunication industries, Roy brings extensive expertise in pricing models, financial modeling, and working with senior management to transform existing business lines and generating new ones. Previously, Roy worked at Amdocs, Vindicia’s parent company. Here he held key financial positions that supported the establishment of an internal accelerator, which introduced half a dozen successful new offerings. Roy also worked with the Amdocs services sales arm in transforming commercial and pricing models.

Riki Hirsh

Riki Hirsh

Head of Human Resources | Vindicia

  • Riki Hirsh

    Riki Hirsh

    Head of Human Resources | Vindicia

    Riki is an organizational psychologist with extensive experience in both corporate and field human resources roles in a global environment. Her primary areas of focus are organizational development, leadership development, talent management, high potential programs, succession planning, role elevation programs, organizational culture, coaching and change management processes. Prior to joining Vindicia, Riki worked at Intel, where she held various organizational development and talent management roles.

Kevin Cancilla

Kevin Cancilla

Head of Global Marketing | Vindicia

  • Kevin Cancilla

    Kevin Cancilla

    Head of Global Marketing | Vindicia

    Kevin is an industry veteran with extensive experience in strategic marketing for enterprise software companies and SaaS-based businesses. His 15-plus-year track record includes developing integrated multi-channel marketing programs and partnerships that yield financial results, expand the customer base, increase market share, and build brand affinity. Prior to joining Vindicia, Kevin held senior marketing positions at STEALTHbits Technologies, Tripwire, Epicor, Baan, and Adobe Systems. He holds a BSBM degree in marketing and business management from the University of Phoenix.