Expertise that matters.

Meet the Vindicia Management Team

The Vindicia management team has deep experience in building and leading successful companies in the SaaS, enterprise subscription billing, consumer entertainment, and enterprise software markets. The team’s experience spans companies such as eMusic, CoreMetrics, NetDynamics, Portal Software, PGP, and other market leaders.

Kris Nagel

Kris Nagel

Chief Executive Officer | Vindicia

  • Kris Nagel

    Kris Nagel

    Chief Executive Officer | Vindicia

    Kris has 20 years of sales, sales management and executive experience, providing organizational leadership in the enterprise software and telecommunications industries. He has extensive experience in the billing and customer care market including senior management positions with Portal Software and CSG Systems. Prior to joining Vindicia, Kris was vice president of sales at Mu Security and SS8 Networks where his responsibilities included overall management of the global sales force and channel partners for each company. Previously he had held positions of increasing importance in sales management, culminating in his appointment as vice president and general manager of the Americas for Portal Software. Kris began his career at Apple Computer and has also held sales and sales management positions at Traverse Networks and CSG Systems.

Mark Elrod

Mark Elrod

Executive Vice President of Engineering | Vindicia

  • Mark Elrod

    Mark Elrod

    Executive Vice President of Engineering | Vindicia

    Prior to founding Vindicia, Mark served as Vice President of Engineering and Business Development for ETP, Inc. and was a co-founder of LiquidMetal Consulting, providing time-critical engineering design and development resources to online media companies. Before LiquidMetal, Mark was a founding member and technical lead for FreeAmp.org, a non-profit, open-source media development organization sponsored by eMusic. Mark came to eMusic from PGP/Network Associates where he led the Windows client development for their flagship encryption product after joining the team through the merger of PGP and PrivNet, an Internet privacy software company, where he was co-founder, Director and Vice President of Engineering.

Doug Smith

Doug Smith

Senior Vice President, Customer Success | Vindicia

  • Doug Smith

    Doug Smith

    Senior Vice President, Customer Success | Vindicia

    Doug has over 20 years of experience in technology development and professional services in enterprise software and telecommunications. His primary areas of focus are professional services practice development and enterprise-scale integration strategy. Prior to joining Vindicia, Doug was responsible for technology assessment and product portfolio strategy for Openwave Systems in the Office of the CTO. Before Openwave, Doug was a regional CTO for Portal Software, where he led relationships with strategic accounts in both professional services and product technology. He also drove the company's product shift from Internet billing into the telecom carrier market. Previously Doug worked in Accenture's telecommunications practice, delivering billing and customer care platforms for major clients both domestically and internationally. Doug also has also led technology development at several early-stage start-ups. Doug has a Bachelor of Science degree in Computer Science from Purdue University.

Brett Thomas

Brett Thomas

Chief Technology Officer | Vindicia

  • Brett Thomas

    Brett Thomas

    Chief Technology Officer | Vindicia

    Before Vindicia, Brett was Executive Vice President of Technology for eMusic, joining Gene shortly after the company was founded. While at eMusic, Brett led a team of sixty-five employees and oversaw the technical integration of several geographically diverse enterprises utilizing multiple platforms. Brett has been a professional software developer since 1989, and has management, contract and technical experience through roles at Network Associates, PGP, NCR, MCI and IBM. Brett has particular expertise in the design and implementation of high transaction volume e-commerce systems, large-payload download infrastructures, conversion of paper documents to electronic formats, encryption and security.

Hurst P. Arthur

Hurst P. Arthur

Vice President and General Counsel | Vindicia

  • Hurst P. Arthur

    Hurst P. Arthur

    Vice President and General Counsel | Vindicia

    Hurst joined Vindicia in 2014 as Vice President and General Counsel and is responsible for all legal affairs of the company. Hurst has over 20 years of experience in a range of industries across Silicon Valley. Prior to joining Vindicia, Hurst served as General Counsel of Patriot Memory, a leading retailer of flash memory and storage products. Prior to that, he served as Vice President, General Counsel and Secretary for Savi Technology, a leading RFID manufacturer, where he was instrumental in the company’s acquisition by Lockheed Martin in 2006. Hurst continued with Savi following the acquisition, taking on increased responsibilities within Lockheed Martin’s Legal Department. Prior to Savi, Hurst was General Counsel, North America, for Hitachi Data Systems (HDS), an enterprise-class data storage provider and subsidiary of Hitachi, Ltd. Prior to that, he worked as Associate General Counsel for transportation provider Emery Worldwide (since acquired by UPS). Before that, Hurst was a litigator at a medium-sized law firm. Hurst holds a Bachelors degree from the University of California at Davis in Managerial Economics, and a J.D. degree from Santa Clara University.