Blog
More than three-quarters of Americans (77%) own a smartphone.

Why You Need a Mobile-First Attitude as a Subscription Business

June 25, 2019 | Kevin Cancilla

Embracing a mobile-first attitude will help subscription businesses reach the largest audience and...

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Tracking and taking action on essential business metrics can mean the difference between success and failure for subscription businesses.

9 Essential Subscription Business Metrics

June 11, 2019 | Kevin Cancilla

Tracking and taking action on essential business metrics can mean the difference between success...

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Payment Services Directive 2

New Regulation for Authenticating EU Payments to Take Effect in September 2019

May 22, 2019 | Vindicia Team Blogs

Payment Services Directive 2 (PSD2) is a new regulation that applies to subscription businesses...

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Vindicia's Customer Success teams work with our clients to optimize their subscription billing solutions.

How Customer Success Solves Subscription Billing Concerns

April 24, 2019 | Uri Gurevitz

Transitioning to a subscription billing model may seem daunting, but Vindicia's Customer Success...

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Passive Churn and the Customer Experience

Passive Churn and the Customer Experience

March 26, 2019 | Kevin Cancilla

A cautionary tale that businesses ought to take a lesson from — bad experiences multiplied across...

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Credit card problems

Guest Blog: Cancellation Due to Credit Card Problems Huge Issue for SVOD Industry

March 19, 2019 | Vindicia Team Blogs

nScreenMedia's Colin Dixon on new study: “Keep My Customer” – Why Consumers Subscribe to, Stay with...

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Subscription-based businesses must minimize customer churn as much as possible to maximize revenue.

8 Ways to Counter Churn and Increase Customer Retention

March 7, 2019 | Kevin Cancilla

Reducing churn rates and increasing customer retention is the formula for sustained success in the...

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hidden growth image

The Hidden Growth in Subscription Services and How to Unlock It

February 7, 2019 | Adrian Jenkins

The best subscription businesses employ a variety of techniques to avoid passive churn.

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